FAQ
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Orders
You will receive an email with a confirmation number. If you picked a location pick up, you will be notified in a separate email when it is ready.
All items will be shipped within 3 business days upon receiving your order.
Shipping & Returns
At this time, we do not.
Orders are typically processed within 2–3 business days. Shipping times depend on the carrier and your location.
Due to the nature of skincare and aromatherapy items, we cannot accept returns once products are opened. If your order arrives damaged or incorrect, please contact us within 7 days and we’ll make it right. A photo must accompany any concern.
Yes! If you’re in the [Collingwood/Wasaga] area, you can select local pickup at checkout.
General Product Questions
While we prioritize organic options whenever possible, not all essential oils come from regions that can afford official organic certification. Instead, we carefully source from reputable suppliers who provide chromatography testing, ensure fair and humane working conditions, and whenever available, offer COSMOS-certified ingredients.
Yes! We never test on animals (only husbands and friends), and most of our products are vegan-friendly (with the exception of items that may contain beeswax such as lipbalms).
Although Sarah is a Clinical Aromatherapist, she does not recommend products containing essential oils for children under 10. Every item in this line is designed with teens and adults in mind—crafted to smell amazing and make you feel downright dope.
Aromatherapy & Skincare
Our roll-ons, butters, and lotions are pre-diluted and safe for topical use. Pure essential oils from our shop should always be diluted before applying to skin. Always follow the directions listed on the bottle or jar.
Some essential oils are not recommended during pregnancy or while nursing. Please consult your healthcare provider before use.
Many of our formulas are designed with sensitive skin in mind, but we always recommend a patch test first.
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